Writing this book was a long burning passion of mine. I wanted to share my knowledge and experience I had acquired over the decades. Reminding ourselves of why we work with clients, patients and residents and how we can provide dignity, humanity and deliver empathic care is something worth frequently revisiting .

Although this book was written with healthcare professionals as its main audience, I have included it in this section because I wish to share with my clients and site visitors my view of the world and how client/provider interactions can be improved.
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